Knox County Community Health Center has earned National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home (PCMH) Recognition.
The health center was recognized for meeting NCQA standards in areas such as team-based care, patient-centred access and continuity, care management and support, care coordination and transitions, and performance measurement. Project Director Anthony Bowersock highlights the center’s focus on long-term patient engagement and measurable improvements in health.
“Receiving this recognition reflects the dedication of our entire team to providing compassionate, coordinated care for every patient we serve,” Bowersock said. “We’re proud to offer a care model that focuses on building lasting relationships while helping our patients achieve better health outcomes.”
The PCMH model emphasizes placing patients at the center of their care by strengthening relationships between patients and their clinical teams. Research shows that PCMHs improve quality, patient experience, and staff satisfaction while reducing health care costs.
The NCQA, a private nonprofit organization, is known for accrediting and certifying health care organizations while recognizing clinicians and practices in key performance areas. Its Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in the industry, helping consumers and employers make informed health care choices.
Knox County Community Health Center’s recognition places it among practices nationwide that demonstrate a strong commitment to quality improvement and patient-centered care. The achievement signals to the community that the center is dedicated to advancing health outcomes through structured, evidence-based practices.
Residents can learn more about NCQA’s Patient-Centered Medical Home program at ncqa.org, while updates on Knox County Community Health Center are available at KnoxHealth.com and through its social media channels on Facebook, Instagram, and X.
Knox County Community Health Center is also recognized as a Federally Qualified Health Center. FQHCs operate in more than 8,000 rural and urban communities across the United States, delivering affordable, quality care to more than 20 million people each year. They play a significant role in lowering health care costs and producing savings for the nation’s health care system while ensuring care is accessible to all.
The recognitions not only validate the center’s ongoing efforts but also strengthen its role as a trusted provider in Knox County, ensuring patients receive care that is compassionate, coordinated, and focused on long-term wellness.
