COLUMBUS – The Public Utilities Commission of Ohio (PUCO) has issued the 2022-23 Special Reconnect Order (SRO).
Beginning Oct. 17 through April 14, 2023, Columbia Gas of Ohio customers can reconnect service or avoid disconnection for the winter heating season for just $175 plus a reconnection fee.
Customers who take advantage of the SRO program must establish a payment plan for their outstanding balance. If service has already been disconnected, reconnection using the SRO requires an additional $36 charge.
Assistance
Columbia understands that customers may have trouble paying their bills, and payment assistance is available to those who need it. For more information on the Special Reconnect Order or available payment plans, call Columbia Gas at 800-344-4077.
* Payment Plans: Plans to help make your home energy costs more manageable.
* Special Reconnect Order: A program to have your service restored or maintained with a payment of $175 plus a reconnection fee.
* Winter Crisis Program: Energy assistance is available through your local community action agency.
* HeatShare: Energy assistance is available through your local community action agency.
* WarmChoice®: Free home weatherization program for income-eligible Columbia Gas customers.
Efficiency
With Columbia's energy efficiency programs, customers can lower their bills and save energy while making their homes more energy efficient. Customers who qualify for WarmChoice gain access to a complete home energy inspection, insulation, air sealing and appliance repairs to maximize efficiency and minimize costs. Customers may also follow these tips to help lower costs and maximize efficiency. Learn more at www.columbiagasohio.com/ways-to-save<http://www.columbiagasohio.com/ways-to-save>.
* During cold months, set thermostat to 65 degrees and consider dropping it to 55 degrees when not at home.
* Caulk all the cracks in the home, including around windows, doors and any pipes leading from outside.
* Install a programmable or smart thermostat to save energy when away. Columbia Gas offers discounts on Wi-Fi thermostats in its online store.
Stay Safe
It's important to be safe throughout the winter heating season and year-round. Check carbon monoxide detectors regularly and replace batteries when needed. Don't use stoves, ovens or grills for heat, and keep any flammables away from heaters. Use a broom to clear snow and ice around vents and meters.
Remember, if you believe you smell natural gas, you should stop what you are doing, leave the area immediately and call Columbia at 800-344-4077.
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