The Muskingum Watershed Conservancy District (MWCD) is launching a new 24-hour call center for visitors to contact MWCD Rangers and seek assistance with non-emergency issues. The call center number, 844-692-3529 (844-MWCD-LAW), is available to use now. Emergency, life-threatening issues should still be directed to 911.

“MWCD Rangers are sworn peace officers with full police powers, dedicated to ensuring the safety and well-being of our visitors and the preservation of our natural resources,” said Craig Butler, executive director of the MWCD. “This 24-hour call line is another way we are enhancing our service to our visitors and providing a reliable resource for addressing non-emergency issues in a timely manner.”

The new call line is designed to address situations that require Ranger intervention, such as disturbances, suspicious activity, or issues related to park regulations. The calls will be answered by a call center and dispatched to a Ranger who will return the call as soon as possible. While the Rangers are ready to assist with these matters, it is crucial that the public continue to dial 911 for all emergencies. Park, marina, and main office phone lines will continue to be answered as usual during business hours.

Chief Ranger Patrick Brockmeier emphasized the importance of this new service. 

“We want to make sure everyone has a safe and enjoyable experience at our lakes, parks, and marinas. This call line gives the public a simple and effective way to reach Rangers for help with issues that don’t rise to the level of an emergency but still need attention,” he said.

The call line is part of the MWCD’s ongoing efforts to improve safety and communication throughout its parks and facilities. As always, the MWCD encourages all visitors to enjoy the beauty of Ohio’s natural resources responsibly and to report any issues to the appropriate authorities.