Individuals who wish to sign up from the alert system can do so at: Wireless Emergency Notification System.
MOUNT VERNON — Road closure notices will no longer go out through Knox Alerts.
Mark Maxwell, Director of Knox County Emergency Management Agency, said they are currently working on a way to still send out road closure alerts. Other emergency alerts will continue to go out through Knox Alerts.
The agency was sent a notification through their vendor by the Mobile Marketing Association regarding system usage complaints about the short code. The short code, the 693-10 number alerts come through, was flagged due to excessive complaints, Maxwell told News.
The complaints were from people who said they never signed up or they were still receiving messages after opting out.
“Normally when this is the case, they forget that they signed up or thought that they opted out,” Maxwell said, “We decided to discontinue that service in order to continue sending out life-saving alerts such as tornado and flood warnings.”
Notification of the road closure alerts being dropped was sent out in a message Tuesday on Knox Alerts.