MOUNT VERNON — With the below average temperatures Knox County has been experiencing this month, many are leaving the water run in kitchen and bathroom sinks to prevent water lines from freezing. For most, water freeze credits are available to keep water bills from rising as the temperatures fall.
The city of Mount Vernon offers a freeze credit to residents who run water to prevent pipe and meters from freezing.
According to Pam Muralt, administrator of billing and customer service at the Mount Vernon Division of Water and Wastewater, residents simply need to write a letter detailing that the he/she ran their water, along with their name and address, and to request a freeze credit.
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