MOUNT VERNON — Knox County citizens currently can utilize the services of Knox Area Transit when they need a ride somewhere in the county. Rides can be scheduled by calling and arranging for county transportation via one of the KAT shuttles.
But a complaint was received recently at the News concerning the current ride policy with Knox Area Transit, where a mother said a KAT driver refused to give a ride to her son who did not have the money to pay for his ride. The boy’s mother was upset because her son was left standing in the cold by the curb and had no ride to where he needed to go.
KAT operations manager Martin McAvoy told the News it is KAT policy that riders are required to pay before they can receive a ride. Being new to KAT just two months now, McAvoy believes this has always been KAT policy but could not say as to the extent the policy has been enforced.
“We have a Rider’s Guide that’s been out for several years which states that rides have to be paid for when people get on,” said McAvoy. He added that this policy is posted on KAT vans as well as the KAT website.
“If they don’t have they money, they cannot ride. That is our standard operating policy.”
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